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Frequently asked questions
General

General
- About One2Pay
- Acceptance & Availability
Getting Started
- Starting with One2Pay
- First use
Application & usage
- Applying for a Card
- Card usage
One2Pay Services
- Services
- Fueling
- EV charging
- Parking
- Paying Tolls
- Car wash
Costs & Invoicing
- Costs
- Payments & transactions
Management
- Card Management
- Account Management
Issues & Support
- Troubleshooting
- Contact & Help
Security & Privacy
- Safe Use
- Privacy & GDPR

General

Find answers to frequently asked questions about One2Pay and discover who can benefit from the service.

About One2Pay

Who is One2Pay
What can I use One2Pay for?
How can I get in contact with One2Pay?
What does One2Pay cost?

Acceptance & Availability

Who is One2Pay for?
How can I become a One2Pay customer?
Which employees are eligible to use One2Pay?
What are the conditions for applying for One2Pay?
What happens if my application is rejected?
How many cards can I order from One2Pay?

Postbus 629
4900 AP Oosterhout
The Netherlands

Copyright © 2025. All Rights Reserved | The Tankpas+ Fuel Card is an LNE product issued by One2Pay Netherlands B.V under the “Limited Network Exclusion” set out in Article 3(k) of the EU Payment Services Directive (PSD2), as implemented in Dutch Law. The Visa branded payment instrument is provided by IDT Services Limited, an affiliate member of Visa Europe.