Issues & Support
Here you will find more information about troubleshooting, support, contact and help.
Troubleshooting
- I can’t log in. What should I do?
- My passkey doesn’t work. What now?
- Who should I contact if my spending limits are incorrect?
- What happens if my card is blocked due to an incorrect PIN?
- I forgot my PIN. What should I do?
- My physical card is damaged. What should I do?
- My card does not work. What can I do?
- My card does not work for parking. What can I do?
- My card does not work for toll payments. What can I do?
- My card does not work for refuelling payments. What can I do?
- My card does not work for EV charging. What can I do?
- My card does not work for car wash. What can I do?