What should I do if I can’t log in?

If you’re unable to log in, please check the following:

1. Make sure your biometric data has been scanned correctly.
2. Verify that two-factor authentication (2FA) is working properly (e.g., correct code or device time settings).
3. Still not working? Contact your admin, who has access to the portal.

If the admin cannot resolve the issue, they can contact the One2Pay Support Team for assistance.