Costs & Invoicing
Here you will find all information regarding costs, invoicing, payments, and transactions.
Costs
Payments & transactions
- How do I pay for refuelling with One2Pay?
- How do I pay for EV charging with One2Pay?
- How do I pay for parking with One2Pay?
- How do I pay for car wash with One2Pay?
- How do I pay toll roads with One2Pay?
- Who can view my transactions?
- How can I view my transactions?
- What should I do if a transaction is declined?
- Where can I pay with my One2Pay card?
Invoices & Payments
- When are invoices issued?
- What is included on the invoice?
- How do I receive my invoice?
- What is shown on the invoice?
- Where can I download the invoice specification?
- Are blocked or terminated cards invoiced?
- What happens to the invoicing when I terminate my card?
- What is invoiced if my physical card is damaged?
- What happens if an invoice cannot be paid?
- Why do I not see VAT on my foreign transactions?
- Why is my foreign transaction higher than expected?
- Where and when is my discount calculated?
- Where can I see my discount in the One2Pay app?
- Where can I see my discount in the One2Pay admin portal?
- I terminated my account, why do I still receive an invoice?
- Where can I find all transactions in the One2Pay admin portal?
- Where can I find my transactions in the One2Pay app?
- How do I connect One2Pay to my accounting software?
- I want to cancel One2Pay, how do I do this?